FAQ

 

How do I care for my hand painted items?

Each item is heat set after being painted and can be washed with like colors. Fabric is pre-washed before fabricating to avoid shrinkage, so you may throw in the dryer or hand dry.

 

Sizing

Our sizing is evolving as we grow. Each piece has measurements in the description. Measured flat on a surface by length and width. If you have any questions regarding sizing please email kelshaleytextiles@gmail.com

 

Do you do custom?

We only take a few custom jobs per year and all depends on timing! Send an email to kelshaleytextiles@gmail.com and we will see what we can do.

 

Collaboration

We love to collaborate! shoot us an email at kelshaleytextiles@gmail.com and lets get groovin '

 

Shipping

Orders are processed within 1-3 business days of order being placed of in-stock items. For made-to-order pieces please allow 10 business days to be fulfilled and shipped. You will receive a notification as soon as your item(s) ship. It is just a one woman show, if there are any delays you will be notified.

All orders are shipped via USPS from Portland, Maine.

 

Payment

Kels Haley Textiles accepts all major credit cards and Paypal.

Returns, Refunds, Exchanges

If for some reason you are unsatisfied with your order please contact kelshaleytextiles@gmail.com within 4 business days of receiving your order. We will gladly refund you, process an exchange or store credit. We cannot gaurantee a refund or exchange if items are damaged by USPS. We ask that you ship the items back after inquiry or return or refund. Shipping is on your expense.